Service Score Card

Use various technologies to automatically evaluate the service quality of employees and provide a score card.

Similar Applications

Digital Signage

Show predefined digital content on the public monitors with customized layout, based on predefined schedule or event rules.

Customer Demographics

Understand the distribution of customers and measure the performance of marketing campaigns for different market segments.

Smart Shopping Assistant

Draw Customers' attention with targeted ads on TV screen based on age, gender, VIP identification and product proximity.

Incident Management

Manage all customer, visitor, employee and equipment related incidents with automated detection and handling.

Product Profiling

Detect age and gender of the customers at the check-out to profile the product segments by demographical acceptance.

Customer Footfall

Improve customer shopping experience and marketing campaign efficiency.

Conversion Rate

Enhance selling strategy with people counting data compared with POS data.

Product Placement Planning

Improve product placement in the store to increase focused products exposure to customers using heat map technology.

Promotion Event Evaluation

Evaluate the attractiveness of promotional events to customers through heat map.

Warehouse Traffic Optimization

Identify traffic congestion in aisles through heat map and leverage it by displacing some of the popular products to other aisles.

Employee Idleness Analysis

Discover unusual employee movement in areas not related to work using heat map technology.

Check-out Service Optimization

Discover idle employees in check-out areas while there are no transactions and instruct them to handle other tasks instead.

Shopper Tracking

Track the shoppers motion paths and visualize them via heat map as well as by percentages.

Product Attractiveness

Discover which products draw more attention based on the time the customers spend in front of them.

Future Customer Footfall Prediction

Get the prediction of future customer footfall with the help of past data analysis and using machine learning.

Weather Impact to Business

Learn the correlation between weather and customer traffic, weather and sales performance.

Queue management

Adjust the number of check-out employees based on real-time queue detection and notification.

Returning Customer Frequency

Find out the frequency of visits of loyal customers with or without knowing their identity.

VIP Identification for Instant Services

Get notified about the arrival of a VIP customer or visitor so that the best possible service could be provided instantly.

Human Resource Allocation

Learn the traffic performance of customers and adjust employee schedules accordingly.

Elevator Waiting Time Reduction

Gather the real-time people count in the elevator waiting area on each floor and interact with elevator software for service optimization.

Attendance Management

ACTi's Attendance Management Solution Package is a convenient solution for keeping track of the arrival and leaving of the employees.

Intercom Service

Interact with other individuals by local voice-based communication system.

Customer Profiling

Identify the customer by face recognition and link it with purchases for profiling purposes.

Identity Fraud Investigation

Verify the suspicious use of access credentials by using the video management system.

Absent Clerk Detection

Detect the absence of the check-out employee and alert when customer is waiting to check out.

Obstruction Detection

Alert when an object, such as shopping cart, is blocking the path for vehicles or people.

Digital Signage Attractiveness Analysis

Evaluate the attractiveness of digital signage by analyzing the audience faces watching it.

Discreet Monitoring

Monitor people using discreet or disguised surveillance cameras without being noticed.

Lost Item Search

Search for the lost items in claimed place and time using video surveillance system.

System Reliability Assurance

Be instantly notified about the network or device failures for timely response to minimize the downtime.

Occupancy Statistics

Collect the occupancy data over a period of time for business analysis.

Storefront Traffic Rate

Learn the rate of people entering the store compared to the traffic passing by the store.

Related Markets

Related Technologies

Fight Detection

Detect fight gestures or fight engagement using special video analytics.

Emotion Detection

"Emotion Detection" detects and captures video of the emotion on people’s faces.