RMA Case		Warranty Status		Requested RMA Type		Replacement Method		Actual Product Condition			Service Fees		Shipping Cost Paid By
RMA Case		IN	OUT	DOA (1)	RMA	Normal	Advance Replacement (2)	Defective	Misused	No fault found	Inspection Fee	Repair Fee (3)	Ship to ACTi	Ship from ACTi (4)
#1	Send DOA unit, receive replacement unit	Y	-	Y	-	Y	-	Y	-	-	-	-	ACTi	ACTi
#2	Send DOA unit, receive the repaired unit	Y	-	Y	-	Y	-	-	Y	-	-	Y	ACTi	ACTi
#3	Send DOA unit, receive the same unit	Y	-	Y	-	Y	-	-	-	Y	-	-	ACTi	ACTi
#4	Apply for DOA, receive replacement unit first	Y	-	Y	-	-	Y	Y	-	-	-	-	ACTi	ACTi
#5	Apply for DOA, receive replacement unit first	Y	-	Y	-	-	Y	-	Y	-	-	Y	ACTi	ACTi
#6	Apply for DOA, receive replacement unit first	Y	-	Y	-	-	Y	-	-	Y	-	-	ACTi	ACTi
#7	Send RMA unit, receive replacement unit	Y	-	-	Y	Y	-	Y	-	-	-	-	Buyer	ACTi
#8	Send RMA unit, receive the repaired unit	Y	-	-	Y	Y	-	-	Y	-	-	Y	Buyer	ACTi
#9	Send RMA unit, receive the same unit	Y	-	-	Y	Y	-	-	-	Y	-	-	Buyer	ACTi
#10	Apply for RMA, receive replacement unit first	Y	-	-	Y	-	Y	Y	-	-	-	-	Buyer	ACTi
#11	Apply for RMA, receive replacement unit first	Y	-	-	Y	-	Y	-	Y	-	-	Y	Buyer	ACTi
#12	Apply for RMA, receive replacement unit first	Y	-	-	Y	-	Y	-	-	Y	-	-	Buyer	ACTi
#13	Warranty out, defective or misused	-	Y	-	Y	Y	-	Y	Y	-	-	Y	Buyer	ACTi
#14	Warranty out, receive the same unit	-	Y	-	Y	Y	-	-	-	Y	Y	-	Buyer	ACTi