Retail

ACTi Retail Application Suite is a cloud-ready solution for maximizing customer loyalty and working efficiency. It uses video analytics along with POS, positioning, weather, and metadata of various IoT devices to help store owners understand customer profiles, behavior and shopping patterns in the form of real-time notification and easy-to-understand reports.

International companies and top retailers worldwide are seeking ways to generate profits from advanced processes in their operations, promotions, merchandising, human resources, and security management.

Video based solutions are not just systems utilized for surveillance, but also as a solution with intelligent and analytical ability, creating great value in the retail environment. Investment on a video based solution is a great opportunity to reap the benefits of more efficient business operations and better security management at the same time.

ATM
ATM
Cash Register
ATM
Cash Register
EAS Gate
ATM
Cash Register
EAS Gate
Entrance (outdoor)
ATM
Cash Register
EAS Gate
Entrance (outdoor)
Merchandise Area
ATM
Cash Register
EAS Gate
Entrance (outdoor)
Merchandise Area
Office
ATM
Cash Register
EAS Gate
Entrance (outdoor)
Merchandise Area
Office
Storage Room
ATM
Cash Register
EAS Gate
Entrance (outdoor)
Merchandise Area
Office
Storage Room
Surrounding (outdoor)
All Management Types
Business Intelligence
Operation Management
Security Management

Customer Footfall

Improve customer shopping experience and marketing campaign efficiency.

Conversion Rate

Enhance selling strategy with people counting data compared with POS data.

Customer Demographics

Understand the distribution of customers and measure the performance of marketing campaigns for different market segments.

Product Placement Planning

Improve product placement in the store to increase focused products exposure to customers using heat map technology.

Promotion Event Evaluation

Evaluate the attractiveness of promotional events to customers through heat map.

Warehouse Traffic Optimization

Identify traffic congestion in aisles through heat map and leverage it by displacing some of the popular products to other aisles.

Employee Idleness Analysis

Discover unusual employee movement in areas not related to work using heat map technology.

Check-out Service Optimization

Discover idle employees in check-out areas while there are no transactions and instruct them to handle other tasks instead.

Shopper Tracking

Track the shoppers motion paths and visualize them via heat map as well as by percentages.

Product Attractiveness

Discover which products draw more attention based on the time the customers spend in front of them.

Future Customer Footfall Prediction

Get the prediction of future customer footfall with the help of past data analysis and using machine learning.

Weather Impact to Business

Learn the correlation between weather and customer traffic, weather and sales performance.

Returning Customer Frequency

Find out the frequency of visits of loyal customers with or without knowing their identity.

Human Resource Allocation

Learn the traffic performance of customers and adjust employee schedules accordingly.

Attendance Management

ACTi's Attendance Management Solution Package is a convenient solution for keeping track of the arrival and leaving of the employees.

Service Score Card

Use various technologies to automatically evaluate the service quality of employees and provide a score card.

Customer Profiling

Identify the customer by face recognition and link it with purchases for profiling purposes.

Product Profiling

Detect age and gender of the customers at the check-out to profile the product segments by demographical acceptance.

Digital Signage Attractiveness Analysis

Evaluate the attractiveness of digital signage by analyzing the audience faces watching it.

Occupancy Statistics

Collect the occupancy data over a period of time for business analysis.

Digital Signage

Show predefined digital content on the public monitors with customized layout, based on predefined schedule or event rules.

Smart Shopping Assistant

Draw Customers' attention with targeted ads on TV screen based on age, gender, VIP identification and product proximity.

Queue management

Adjust the number of check-out employees based on real-time queue detection and notification.

Incident Management

Manage all customer, visitor, employee and equipment related incidents with automated detection and handling.

VIP Identification for Instant Services

Get notified about the arrival of a VIP customer or visitor so that the best possible service could be provided instantly.

Intercom Service

Interact with other individuals by local voice-based communication system.

Identity Fraud Investigation

Verify the suspicious use of access credentials by using the video management system.

Absent Clerk Detection

Detect the absence of the check-out employee and alert when customer is waiting to check out.

Obstruction Detection

Alert when an object, such as shopping cart, is blocking the path for vehicles or people.

Discreet Monitoring

Monitor people using discreet or disguised surveillance cameras without being noticed.

Lost Item Search

Search for the lost items in claimed place and time using video surveillance system.

System Reliability Assurance

Be instantly notified about the network or device failures for timely response to minimize the downtime.

Access Control

High-accuracy face identification can be used for an additional layer of security to the ID card. Upon identity mismatch, the system denies access and sends a video notification.

Attention List

Automatically detect the person who is listed in attention database so that the employees could pay extra attention to that person.

Unauthorized Access Detection

Detect the intrusion attempts using video analytics and notify the security personnel.

Theft Detection

Detect stolen valuables or equipment instantly with the missing object detection technology.

Surveillance System Tampering Detection

Detect any attempts to tamper with surveillance system equipment and alert instantly.

Tailing Detection

Detect tailing at the entrance of restricted area by comparing the detected head count with number of presented access credentials.

Sweethearting

Alert when exceptional discounts are given to prevent losses from sweethearting.

Cashier Open without Transaction

Alert when the cashier is open without any POS transaction and validate the situation using video evidence.

Void Transaction

Get notified and investigate void transactions with the help of video evidence.

Resolve Purchase Disputes

Whenever there is a purchase dispute, such as product issue or wrong change, the related video evidence can be retrieved for investigation.

Alarm Verification

Verify the alarms instantly using video evidence to avoid wrong and costly decisions.

Suspect Post Search

Find the suspect automatically from the video recordings using face recognition technology.

Safety Assurance

Ensure safety of people using video surveillance system.

Large Facility Monitoring

Monitor a large facility using a video management system with hundreds of video channels.

Access Notification to VMS

Be notified about access control events on the screen of the video management system for convenient reference purposes.

Crime Reporting with Evidence

Collect and provide evidence of the crimes to the law enforcement or insurance company.

Video Evidence Push to NVR by Mobile Phone

Use the built-in camera of the mobile phone to stream the video evidence of the incident to NVR.

Building Occupancy

Monitor the total occupancy of the building and alert when exceeding the maximum capacity.

Resources

Retail Application Suite Brochure

A cloud-ready solution that uses video analytics along with other metadata sources to help store owners understand customers profile, behavior and shopping patterns with real-time and easy-to-understand reports.

Download

Retail Solution Brochure

Retail solution brochure introduces how ACTi end-to-end solutions leverage big data and AI to secure your store as well as maximize your revenue by enhancing operational efficiency and customer experience.

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Project References