Important Notes

Please follow the Upgrading Procedure below to upgrade firmware, otherwise, some channels might be lost after firmware upgrade. If you meet this problem, please reboot the device manually. If the problem is not solved, simply downgrade the system firmware to previous version and then follow the upgrade procedure to upgrade the firmware again.

If the channel firmware version is 3.08.08 or earlier, please complete upgrade to 3.09.14 first, then upgrade to 3.10.22.

 

Firmware Before Upgrading	Upgrade Path
3.08.08 or earlier	First upgrade to 3.09.14 à  then upgrade to 3.10.22.   Warning: Do not upgrade directly to 3.10.22. Device will show error message “Firmware Version Mismatch”, and upgrade will not complete.
3.09.14	Upgrade to 3.10.22 directly

 

Upgrading Procedure

Step 1  Please upgrade Channel firmware V3.10.22 first.

Step 2  Then upgrading System firmware V2.06.00

(Request save and reboot automatically)

Step 3  Use IP Utility to upgrade Profile.

 

Click HERE to download System FW V2.06.00 and Channel FW V3.10.22

Click HERE to download IP Utility latest version

 

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